RESERVATION AND CANCELLATION POLICIES :
A Security Payment of 50% of the total fee is required as confirmation. Payment may be made by cash, cheque or credit card. If guests are unable to attend as per the reservation, our cancellation policy is as follows:
1. You may re-book within six months on the same nights of the
week (excluding Public Holidays), with no loss of funds.
This is recorded as a postpone-ment and is filed accordingly. However
if guests postpone within 7 days of the time of stay, a $27.50
booking fee is payable. You may only re-book twice, should you
postpone again, your postponement will proceed to a cancellation.
Should cancellation occur for a confirmed booking (security taken)
prior to 14 days, there will be a $55 administration fee.
2. Should guests cancel within 14 days prior to the time of stay, 25% of the total booking fee is non refundable – or within 7 days prior to the time of stay, 30% of the total booking fee is non refundable.
3. If guests cancel within 48 hours of the time of stay, 50% of the total booking fee is non - refundable.
NB The total booking fee is the "TOTAL TARIFF"
When a postponement proceeds to a cancellation, the same procedure is followed as if it were originally a cancellation.
GROUP BOOKINGS
When a group booking is made and confirmed, the contract is deemed to have been made between Bygone Beautys Cottages and the contact person who made the booking. It is requested that this contact person pass on all details to all other members of the party so that all concerned are aware of our conditions and policies and what we are offering.
DISCOUNTED PACKAGES
When a discount package is offered for extended stays or group bookings, and the booking is confirmed, the tariff is then fixed at the agreed price. There will be no reduction for alterations made after the agreed discount package has been confirmed.
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