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A Security Payment of 50% of the total fee is required as confirmation. Payment may
be made by cash, cheque or credit card. If guests are unable to attend as per the
reservation, our cancellation policy is as follows:
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1. You may re-book within six months on the same nights of the week (excluding
Public Holidays), with no loss of funds. This is recorded as a postpone-ment and
is filed accordingly. However if guests postpone within 7 days of the time of stay,
a $27.50 booking fee is payable. You may only re-book twice, should you postpone
again, your postponement will proceed to a cancellation. Should cancellation occur
for a confirmed booking (security taken) prior to 14 days, there will be a $55 administration
fee.
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2. Should guests cancel within 14 days prior to the time of stay, 25% of
the total booking fee is non refundable – or within 7 days prior to the time of
stay, 30% of the total booking fee is non refundable.
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3. If guests cancel within 48 hours of the time of stay, 50% of the total
booking fee is non - refundable.
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NB The total booking fee is the "TOTAL TARIFF"
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When a postponement proceeds to a cancellation, the same procedure is followed as
if it were originally a cancellation.
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